So another user has had the problem with Stardoll ignoring messages, as I have discovered while reading comments on underneathstardoll.net and I can show you the message they sent and the response they received:
She sent many messages, and finally received an answer after lots of time, but the first time she sent that message she should've gotten her answer!
2 comments:
Wow... a similar thing happened to me. Most of my clothes and objects in my suite were gone (not all of them, but most) I emailed them about five times and finally they sent me a reply saying that I just needed to save my suite regularly and remember to open packages when they're sent to me in my suite, which both of those things I had been doing.
Thats ridiculous! You should keep sending them emails and complaining about how you have been doing that. I am starting to wonder if Stardoll Staff no longer reads help messages, but has a system that gets keywords for responses.
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